{"@context":"http://iiif.io/api/presentation/3/context.json","id":"https://queenslibrary.aviaryplatform.com/iiif/m32n58ff16/manifest","type":"Manifest","label":{"en":["Sharon Kugler Oral History"]},"logo":"https://d9jk7wjtjpu5g.cloudfront.net/organizations/logo_images/000/000/010/original/Aviary_QPLlogo_192x192.png?1578574261","metadata":[{"label":{"en":["Description"]},"value":{"en":["\u003cp\u003e\u003cstrong\u003eSummary of Full Interview\u003c/strong\u003e\u003c/p\u003e\r\n\u003cp\u003eRetired librarian Sharon Kugler worked for Queens Public Library from 1982 to 2020. Based at Central Library in Jamaica, Sharon spent the bulk of her career (approximately 30 years) in a public-facing role interacting directly with library customers to assist them with using library resources to find information. Sharon spent the final years of her career as a cataloger, a technical service role involving the creation of standardized records documenting Queens Public Library's physical and digital holdings for the library's online catalog. Sharon's husband Kenneth also worked as a librarian at Central Library.\u003c/p\u003e\r\n\u003cp\u003e \u003c/p\u003e\r\n\u003cp\u003eSharon details her initial desire to become an English teacher and her ensuing journey of pursuing a career in librarianship. Sharon recalls memories of providing reference service to library customers and reflects on how technology has changed at Queens Public Library since the early 1980s. Sharon speaks about the role of libraries in helping customers navigate the challenges of everyday life, assisting underserved communites, delivering important social services in a non-judgemental way, and providing a social space for children and adults. Sharon discusses how much she enjoyed interacting with and helping customers, her career transition to cataloging, and her retirement one month before COVID-19 pandemic restrictions took effect.\u003c/p\u003e","\u003cp\u003eSharon Kugler's husband, Kenneth Kugler, also recorded an oral history for Queens Memory. To access that interview, visit \u003ca href=\"../../../r/p26pz53d8k\"\u003ehttps://queenslibrary.aviaryplatform.com/r/p26pz53d8k\u003c/a\u003e\u003c/p\u003e (supplement)"]}},{"label":{"en":["Rights Statement"]},"value":{"en":["\u003cp\u003eCC BY-NC-SA Contact digitalarchives@queenslibrary.org for research and reproduction requests.\u003c/p\u003e"]}},{"label":{"en":["Source Metadata URI"]},"value":{"en":["http://digitalarchives.queenslibrary.org/search/browse/43746"]}},{"label":{"en":["Date"]},"value":{"en":["2023-03-11 (created)"]}},{"label":{"en":["Type"]},"value":{"en":["Video"]}},{"label":{"en":["Agent"]},"value":{"en":["Sharon Kugler (Interviewee)","Rebecca Scelzi (Interviewer)"]}},{"label":{"en":["Source"]},"value":{"en":["Interview conducted as part of the Queens Public Library 125th Anniversary Project."]}},{"label":{"en":["Coverage"]},"value":{"en":["1980s-2023 (temporal)","Valley Stream, Nassau County, NY; Jamaica, Queens, NY (spatial)"]}},{"label":{"en":["Language"]},"value":{"en":["English"]}}],"summary":{"en":["\u003cp\u003e\u003cstrong\u003eSummary of Full Interview\u003c/strong\u003e\u003c/p\u003e\r\n\u003cp\u003eRetired librarian Sharon Kugler worked for Queens Public Library from 1982 to 2020. Based at Central Library in Jamaica, Sharon spent the bulk of her career (approximately 30 years) in a public-facing role interacting directly with library customers to assist them with using library resources to find information. Sharon spent the final years of her career as a cataloger, a technical service role involving the creation of standardized records documenting Queens Public Library's physical and digital holdings for the library's online catalog. Sharon's husband Kenneth also worked as a librarian at Central Library.\u003c/p\u003e\r\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\r\n\u003cp\u003eSharon details her initial desire to become an English teacher and her ensuing journey of pursuing a career in librarianship. Sharon recalls memories of providing reference service to library customers and reflects on how technology has changed at Queens Public Library since the early 1980s. Sharon speaks about the role of libraries in helping customers navigate the challenges of everyday life, assisting underserved communites, delivering important social services in a non-judgemental way, and providing a social space for children and adults. Sharon discusses how much she enjoyed interacting with and helping customers, her career transition to cataloging, and her retirement one month before COVID-19 pandemic restrictions took effect.\u003c/p\u003e","\u003cp\u003eSharon Kugler's husband, Kenneth Kugler, also recorded an oral history for Queens Memory. To access that interview, visit \u003ca href=\"../../../r/p26pz53d8k\"\u003ehttps://queenslibrary.aviaryplatform.com/r/p26pz53d8k\u003c/a\u003e\u003c/p\u003e"]},"requiredStatement":{"label":{"en":["Attribution"]},"value":{"en":["\u003cp\u003eCC BY-NC-SA Contact digitalarchives@queenslibrary.org for research and reproduction requests.\u003c/p\u003e"]}},"provider":[{"id":"https://queenslibrary.aviaryplatform.com/aboutus","type":"Agent","label":{"en":["Queens Public Library"]},"homepage":[{"id":"https://queenslibrary.aviaryplatform.com/","type":"Text","label":{"en":["Queens Public Library"]},"format":"text/html"}],"logo":[{"id":"https://d9jk7wjtjpu5g.cloudfront.net/organizations/logo_images/000/000/010/original/Aviary_QPLlogo_192x192.png?1578574261","type":"Image"}]}],"thumbnail":[{"id":"https://d9jk7wjtjpu5g.cloudfront.net/collection_resource_files/thumbnails/000/259/740/small/thumbnail_259740_1734644045.jpg?1734644136","type":"Image","format":"image/jpeg"}],"items":[{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740","type":"Canvas","label":{"en":["Media File 1 of 1 - kugler_sharon_20230311_full_lowbitrate.mp4"]},"duration":2676.36,"width":640,"height":360,"thumbnail":[{"id":"https://d9jk7wjtjpu5g.cloudfront.net/collection_resource_files/thumbnails/000/259/740/small/thumbnail_259740_1734644045.jpg?1734644136","type":"Image","format":"image/jpeg"}],"items":[{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/content/1","type":"AnnotationPage","items":[{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/content/1/annotation/1","type":"Annotation","motivation":"painting","body":{"id":"https://aviary-p-queenslibrary.s3.wasabisys.com/collection_resource_files/resource_files/000/259/740/original/kugler_sharon_20230311_full_lowbitrate.mp4?1734642604","type":"Video","format":"video/mp4","duration":2676.36,"width":640,"height":360},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740","metadata":[]}]}],"annotations":[{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908","type":"AnnotationPage","label":{"en":["Full Transcript [Transcript]"]},"items":[{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/1","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Okay, this is Rebecca Scelzi. Today is March 11th 2023. I am interviewing for the first time Sharon Kugler. This interview is taking place at Sharon's home. The interview is part of the Queens Memory Project. Okay. So I thought that we would start with your education. You are a formally trained librarian.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=0.0,31.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/2","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e Yeah.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=31.0,32.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/3","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e So did that—was that your plan the entire time going into your schooling or, so how did you fall into that?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=32.0,41.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/4","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e I was an English language education major in college. I got, you know, I went to school. I was going to be a high school English teacher was my plan, only when I got to the student teaching part I really, really hated being in a classroom with children and—not the children, even, you know, even teenagers—and doing lessons and the same thing. And when I realized I would have to teach say [John] Steinbeck's The Red Pony every semester whether I wanted to or not, I decided I made a mistake and I couldn't go through with it. So I dropped, you know, I dropped that and stayed in school an extra semester to complete it as just an English literature major, which as you know opens the door to all kinds of wonderful job opportunities. Not. [laughter] So then I had—I was able to get a job. My brother was a printer locally and he got me a job as a paste up artist for a little commercial, social stationary firm. You know, they printed wedding invitations and business cards and things like that.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=41.0,106.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/5","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e And I did that for two years, and after the first year I started getting really really bored and really depressed about my career. [laughter] So I started looking around and I said, you know, I should just go to the library and see if they need help there. They can probably—they would probably hire an English major. Why wouldn't my library hire an English major? And that's when I found out you needed a master's degree in New York State to be a librarian.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=106.0,129.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/6","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Yeah.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=129.0,130.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/7","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e I had no idea. And they didn't even tell me that in my local library. They just said, oh, well, to get a job here, you have to go to the main Nassau center because it's a cooperative system even though they're all autonomous little libraries. So I went there and they told me, you know, they were like, \"You have a master's degree?\" And I said, \"No.\" And they said, \"Well, you need one.\" And I said, \"Okay. I'll be back.\" And I went and enrolled in school. Columbia [University] was too—I didn't want to go into the city. And C.W. Post, Long Island University had a campus at C.W. Post, and that was an easy drive from here. So I was already married. I was living in Rosedale with my husband. We lived there for two years. And so I went and started library school.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=130.0,173.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/8","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e And it was interesting, and then it got pretty boring [laughter] after the first semester, but I still wanted to do it. I still really liked the whole idea of the field. And I saw an ad on a bulletin board that Queens [Public Library] was hiring librarian trainees. So as long as you had a full semester under your belt, they would hire you as a trainee. So I went in and interviewed for that. And it was the kind of situation where you just walk in and right at the front desk you say you want to apply for a job and they hand you a blank application. You fill it out, hand it back, and hope for the best. That is it. [laughter] I don't think anything gets done, applies for a job that way anymore, do they?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=173.0,216.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/9","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e No, everything is online now.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=216.0,218.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/10","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e So that was cool. And they called me in for an interview. So I had like four, interviewed by four different people and, you know, said I really wanted to go to a branch somewhere and, and they put me in Central. So they hired me, they put me in Central and it was great and I loved it. And that was it. And there's so many different, at the time, there were different subject areas in Central. So I started in Information, Telephone Reference, Public Catalog, which was the big card catalog, all the telephone reference and the information desk. So that was a lot of fun. And that's, that's just it. I've been—I stayed in the same building my whole career and went to different subject areas. I was in Fine Arts, I was in Literature and Languages, yeah, after that. And then eventually I just got tired of the public service. After about 30 years, I was tired of that.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=218.0,276.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/11","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e So this metadata cataloging job opened up in Cataloging and I said, \"Wow.\" And I looked at that and I said, \"Wow, I don't know.\" But I applied for it and they took me. So I became a cataloger with no cataloging experience, which I didn't think was important until I started to do it and it's such a picky kind of work where every detail matters and one period makes a difference and if that's a colon and not a semicolon that changes everything in the record. [laughter] So that was perfect for me. I love that stuff. [laughter]","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=276.0,316.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/12","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e So it happened, I got along really well and I loved everybody in the library. You know, it was a great place to work. Early on in the 80s and the 90s they were—I was in Fine Arts division where they had all the recorded music. We, you know, we still loaned out albums at that time, but they were just starting to collect CDs. CDs were the new thing. And they weren't sure that CDs were going to last. I don't know if you ever heard the rumor that, you know, in 10 years the CDs will start to rot on the inside and all the information, if there's any break at all in that little plastic—","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=316.0,357.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/13","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Oh, no, I never heard that.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=357.0,359.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/14","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e —it will corrupt the whole, that silver layer is very fragile and it will all go bad. So they decided they weren't going to catalog CDs. All that music on CDs was not going to be cataloged. So they had me keep a database, like glorified Excel sheet, of our collection. And if somebody wanted to know what kind of CDs we had, [pretends to talk to a customer] \"We have over 2,000, but they're not cataloged, so just browse.\" [laughter]","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=359.0,386.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/15","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e You know, we couldn't use this paper database. That was when I realized data entry was a terrible thing and you'd never ever—you know, I've always been burned by data entry. Anything I've entered hundreds of thousands of entries in has always just disappeared because it's been, like it was kept and printed out and then some day they'll just lose that binder. That will be the end of it. It was the only source. So I was really happy when they decided to catalog them, start doing that. And then the next thing you know, I was up in Cataloging, and I was cataloging things like streaming videos from Kanopy and, you know, streaming services that the library was subscribing to. So, you know, once again I was doing data entry for things that then, you know, we're not carrying Kanopy anymore, so all those things you catalog just don't exist anymore.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=386.0,441.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/16","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e They just wipe them from the library?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=441.0,444.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/17","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e They just wipe them out and that's it. They're not in the library anymore. We did the records for them. I don't know. It was—","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=444.0,450.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/18","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e That must have been frustrating.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=450.0,453.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/19","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e Yeah. But, you know, I got paid to do it. So, you know, that's what my time was worth. But then I got to also catalog actual physical books that had fallen out and librarians from downstairs—like, a lot of old books, when they purge the catalog, they purge things and now there's no bar code for that, they don't know that the book is there anymore. And the librarians who cared about the books and the depth and complexity of the collection would drag these things up to catalog these. \"Could you please catalog this so it appears in the catalog again?\" And I would do that and that was really satisfying. Just hope they didn't weed those books out after. [laughter] And that's about it. So that's how I came into it. I wanted to be a teacher. I didn't even know you needed to any kind of degree to be a librarian, and I just fell into it and it was the best thing that could have happened to me.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=453.0,512.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/20","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e I actually had a moment similar to that too because I remember when I first started my college career, I was going to Suffolk in Selden and I remember seeing a library position open in Stony Brook and I thought, oh, that's perfect. I would go to school in Selden. Stony Brook is right down the road. So I applied and I got this very official letter back in the mail saying, thank you for applying, but you are so under-qualified, it is almost like hilarious. [laughter] And they said, come back with a master's. And I was like, oh, okay.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=512.0,552.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/21","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e So those clerks checking out my books were not librarians. I had no idea. Right?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=552.0,558.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/22","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Right?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=558.0,558.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/23","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e Right? Really didn't know.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=558.0,560.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/24","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Yeah, that's when I found out there was a whole world to library Sciences. I'm sure especially in cataloging, you saw the amount of just changes decade to decade over—were there any significant changes that—","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=560.0,584.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/25","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e The way the catalog, like, the way the catalog appears. Like now it's just on my phone, that's the way I look at the catalog. Like, when I started, okay, I got all the new cards that had been laboriously typed by someone upstairs and we file them in the filing cabinet.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=584.0,602.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/26","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Right, everything used to be a card catalog.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=602.0,605.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/27","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e I had this—my biggest idea then for a great invention would be to make the bottom of the card out of some sort of untearable material, like that Tyvek they wrap houses in. Something that couldn't be torn because our biggest problem was people saying, \"Oh, there's the book I want. What number is it?\" [imitates ripping a card out of a card catalog] And they, and off they would go to the shelves with the card in their hands. [pretends to talk to a customer] \"You can't do that, sir. You can't. Come back.\" [laughter] And we wouldn't know that card had been taken out unless somebody looked for it and we knew that we had the book. And it's just unbelievable to me now that that was a system that worked, but it did. It was the only thing we had. And then of course they got rid of all the card catalogs and brought in giant microfilm readers that were about the size of Asteroids video games, each of them, and you ran through [imitates operating a microfilm reader]. You saw them? Yes!","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=605.0,658.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/28","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Yes!","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=658.0,658.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/29","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e Yes! Okay. I didn't know how old you were. [laughter] Then they, and that was it, and then we got the online catalog. It's like, and we were all attached to these dumb terminals [unclear] couldn't go out [unclear] get things in. And yeah, it's like, I feel like I rode the crest of the wave that brought—I started before the internet in 1982. There's no internet. There were no cell phones. There was nothing. And I don't know how we got by. And then we, then things started to come online. There were computers and the internet was there and I thought that little [unclear] screen with the white figures on a black background was the be all and end all. And then we got images! It was just, exploded, you know? And the library tried to keep all the librarians up and they tried to keep them—they had a little program where they asked you to do things like review Facebook and start a blog and people did that.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=658.0,717.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/30","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e And we started blogs, we reviewed Facebook. And I think I gave Facebook thumbs down before I devoted the next decade or two to it and then said, \"That's it. I'm done with Facebook.\" And, you know, but Instagram, yes I'm on Instagram. [laughter] [unclear] And that's it. I really feel like I got kept in the loop by the library because the library, you know, they wanted to do everything they possibly could with computers. Even their crazy ideas had good thoughts behind them. The way they wanted to catalog websites, pretty ephemeral stuff to be cataloging, but they, you know, at least they were trying, they saw it as a real resource. And we got stuff online like the community—we had a community resource file in telephone reference, and that was just paper at first, but that was one of the first things they got online. And that was great because it helped people find information about food stamps and adoption and just that kind of, yeah, community resources.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=717.0,779.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/31","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e I was going to say, do you feel like you, the push to keep up with the changes in technology helped the community as a whole because, you know, as these new things were coming out, did people come to the library and ask for help in navigating them?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=779.0,796.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/32","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e Oh, yeah. I mean, computers kind of took over as the primary resource people wanted. And that made, it made a lot of people unhappy and it caused a lot of problems because there are always going to be kids or people who are not, you know, really on top of things and they wanted to be entrepreneurs and they were going to use your library's computers all day every day, you know. And so there are all kinds of problems like that, but in general, yeah, it's expensive to have internet access, you know? And it just helps so many people because everybody has to apply for their jobs online now. How can you, you know, you got to help people do that. That is the point of the library, to help people navigate everyday life. It's not just the extras. It's not just having new fiction, you know, or something fun to do or a painting class or something. It's real life.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=796.0,857.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/33","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e And the government doesn't provide the social services necessary and they don't provide it in such a non-judgmental way. I feel the library, you can go in—and some people don't want to approach you. That was my favorite thing was to make people feel like, it's okay. Ask me anything and I want to give stuff away to you. That was why I wouldn't have made a good teacher because I just wanted to give kids the answer. So, you know, come to me and I will find it, you know. You don't have to know where it is. I know where it is. I don't know it, but I know where to find it. That's the important thing. And I just liked it, and that's what they call vocational awe, thinking that your job is a great job. [laughs] And it's what makes up for the low salary. You know, I just liked it. Can't imagine doing anything else.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=857.0,913.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/34","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e So, yeah, got off topic there. Yes, yes, technology really was used. They, the library really did utilize the technology. Now they took advantage of grants. They tried to get as much technology in the library as they could. And it's a hard change. It's a hard change for people to make but, you know, nobody's going back. Nobody's, you know—","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=913.0,937.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/35","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e I think they would need to because, I mean, to not embrace technology is kind of infeasible, you know. You can't survive without it, without embracing technology, and I don't think people really understand how much libraries actually do with technology. People still think it's the place that you go to get a book and then you bring it back.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=937.0,964.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/36","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e And people, I remember people telling me, that weren't librarians but were smart people, you know? A man, he was a psychiatrist, and he was like, \"Well, nobody is going to need your libraries now that the internet is everywhere and everybody has the internet.\" And I said, \"If by everybody you mean people in the Five Towns of Nassau County who we know have an adjusted gross income of over 100,000 dollars, yes, those people are, you know, might not be going to the library because they're buying their books on Amazon or they've got the internet at home.\" I said, \"You know, there's a whole world people out there who are underserved.\" And, even not them, but your own children like, your own children need to be socialized. And one of the ways they get socialized is to go to the library and see other kids who are not in their school, you know, and go to story time, just go look for some books you would never see in your school library. There's so much else that we do.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=964.0,1024.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/37","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e I said, \"And you got to remember, the internet is going to give you answers. It's not going to give you the right answer.\" You know, you need a librarian for that. The internet is like a drunk librarian or something. [laughter] It's just like, [imitates a drunk person speaking] \"And another thing! And another thing!\" Here, buy this. There's an ad. We don't have any ads in the library. There's really nothing you can buy in the library. We are here to give you stuff, and you have already paid for it with your taxes, so why not take advantage of it, you know? And, yeah, [laughs] this will definitely have to be edited.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1024.0,1067.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/38","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e No, no.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1067.0,1069.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/39","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e No!? [laughs] I was counting on that.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1069.0,1071.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/40","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e I don't know how to do that. [laughter] Did you feel that [by] working in the library, the people in your life around you went to the library more because of it?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1071.0,1088.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/41","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e No, no. I was the personal librarian. [unclear] wanted something that they didn't know how to get otherwise [unclear]. But I couldn't get them to go to their own library because, honestly, you've got to really use interlibrary loan. You know, I use my library here in Valley Stream all the time, but half the time I have to request a book, even just, you know, books that Queens would definitely have. And people don't do that. They just, they just don't. I don't know. It's odd, but I didn't hang out with a lot of people who went to the library all the time. After I left college, I, yeah, no—my friends are either, they're teachers, but they are not high school teachers, they're elementary school teachers. They appreciate the library but on a different level because I was never a children's library. And otherwise, no, they're just in business and finance. They didn't use, no, people didn't use the library more because I was a librarian. [laughter]","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1088.0,1154.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/42","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Growing up I always, my mom always pushed me to do the library classes. So every—I learned calligraphy. I learned ASL [American Sign Language]. I learned—if there was a class, I was in it.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1154.0,1168.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/43","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e See, I never went to the classes. My dad would take me to the library over here because he loved to read and he didn't see the point of buying books when you had a library. That's what he always said. He said, \"You don't have to buy.\" I like to buy books [unclear]. So we disagree there, but he brought me, he taught me how to read when I was about four. So I was able to read before I went to kindergarten. You didn't go to kindergarten till you were five and, you know, and you had a lot of unstructured time as a really small child. That's really good. I think kids are missing that now. [laughter] Two years old, you're in day care, you're getting lessons.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1168.0,1203.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/44","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e I actually was a preschool teacher for a while so I'm an advocate of structured time. [laughs]","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1203.0,1209.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/45","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e I know, I know. My sister-in-law, my future sister-in-law is a kindergarten teacher in Manhattan [unclear]. But I liked playing in the dirt with a stick. [laughter] I prefered that. But then I loved school. But, yeah, I went to the library all the time as a kid. Didn't go to the programs as I recall, but I had other, [unclear] in the American Legion [unclear] other extracurricular activities. But books, yeah, always got books.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1209.0,1239.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/46","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Even now, we haven't been doing, we haven't been able to do it since COVID, but my mom and I in the winter our library does like little classes, like candle making, soap making, stuff like that. So we do that.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1239.0,1253.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/47","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e My sister lives in Commack and her library does like painting, painting vases, painting flower pots and things. I'm like [unclear] stuff like that for adults [unclear] do it for kids.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1253.0,1267.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/48","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e My library in East Islip has the, like, [unclear] exclusive yoga class.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1267.0,1273.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/49","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e Wow.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1273.0,1274.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/50","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e You have to wait in line to sign up every session. You have to get a number. It's this whole thing. One of my co-workers, it's so funny because she has like an alarm set on her calendar every time. And she's like, oh, it's sign up for yoga. She's like, I'll be back. [laughs]","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1274.0,1291.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/51","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e It's free.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1291.0,1292.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/52","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e It's free, yes.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1292.0,1293.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/53","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e That's the thing. All these things are free. I can go to a yoga class. It's like 30 bucks or something, but—","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1293.0,1300.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/54","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e I know, it's, I mean, 30 bucks a class is very expensive, especially when the alternative is free.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1300.0,1306.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/55","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e Yeah. And it lets you know do I like yoga enough that I want to, you know, maybe you will.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1306.0,1312.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/56","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Yeah. And again, it's a community building thing because, you know, especially as adults, it's hard to make friends in the community.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1312.0,1321.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/57","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e Yeah.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1321.0,1322.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/58","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e And you know, and you just, you don't have that opportunity.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1322.0,1326.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/59","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e It's true, it's true. A lot of, yeah, you lose, once you retire you lose all your work friends if they live in Queens and places that are hard to get to, they don't have cars, you know. Well, you used to see them every day, but I don't know what I'm going to talk about now that I'm not complaining about that thing. [laughter] But yeah, and to make new friends, yeah, my husband takes a lot of the classes at the Valley Stream Community Center, you know? So he's doing that. And he's, you know, he's meeting people, but he's usually the only guy in the class because he takes like, because it's yoga, he takes yoga. And he's like, \"I signed up for cardio kickboxing and they're still all women.\" [laughs] Sorry. He plays softball like in a pickup league and then he's afraid those guys are all getting too old and they're not bringing their college-aged sons [laughter] in the way they used to. He's learning golf, so maybe that'll help.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1326.0,1393.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/60","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e That's definitely an old man's sport. He'll make friends. Yeah. [laughs] [pause] Do you have any like predictions of where you see the library going in the next couple of years?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1393.0,1422.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/61","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e No, I really don't. I don't know what they could be doing. You can roll out more bookmobiles, like taco trucks, bring things to the people. I don't know. They're having a lot of problem—I mean, they seem to have to spend so much money on physical buildings—","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1422.0,1437.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/62","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Yeah.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1437.0,1438.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/63","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e —now, you know? This one is closing for six months and that one is closing indefinitely for repairs. Maybe they'll have to do more virtual things. I'm not that crazy about virtual music programs and things like that. They're better than nothing. But I didn't find that they were like, you know, oh, I really have to see that. It's just not the same as being in the room with a musician. So I'd like it if, I think they've got to get some more performance spaces or better community rooms, better community spaces, and then there might be more opportunity to bring people together and have, you know, bigger and better programs, and things like that.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1438.0,1487.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/64","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Okay.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1487.0,1488.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/65","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e I mean, the online stuff is good. I mean the online language classes, my understanding was more people signed up for them than ever before and they were able to handle all these people because it was online. So that is good because you didn't, they didn't have room to put them all in a small room together. They would have had to limit it to 15 or something. So, this was great. They had 40 people taking a class. So, I guess that's how. I can show you where the library's been. [opens photo album] This was, not long, this was a couple of years after I started the library. Somebody was leaving. So we would always have these elaborate going away dinners. So this is in a, just a Chinese restaurant in Queens. And the most—biggest difference I can see here is that there's at least one picture where everybody is smoking. [laughter]","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1488.0,1543.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/66","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e I think I see a cigarette there.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1543.0,1544.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/67","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e There's a cigarette there. He's lighting up a pipe. [laughter] A pipe smoker.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1544.0,1551.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/68","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Well, that's classy.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1551.0,1552.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/69","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e Yeah, right? [laughter] So [unclear]. So these were all people I used to work with and who have passed away. [unclear] started. And we'd have picnics. This gentleman lived in Suffern and he took the bus to work every day.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1552.0,1574.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/70","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e How long did that take him?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1574.0,1575.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/71","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e I think it was two hours in each direction. It was crazy. He said he just read on the bus. But he couldn't find a job in Suffern. So some point we all went up for a—we used to have like every summer we would have some sort of gathering at somebody's house. And this is [unclear].","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1575.0,1599.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/72","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Was that a tradition through your entire career?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1599.0,1601.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/73","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e No, because then after in the, around the 2000s, it started to fall off, you know, because people left. When I first started, people were there for a long time. People would stay at the library for 10 years or more and then they just started moving. Now, like at the end, people were coming like I said for a couple of years and then moving on. And I don't know what that was a reflection of, whether it was a reflection of the administration or not, but there's been a lot of changes in the administration, so that had to have affected it. Just in the number of levels of administration there are. You know, when I started it was us, division managers, and then the assistant director and the director. That was it for management. Director, assistant director, and the subject managers. And now there's about seven other layers in between all of those. You know, there's the president and CEO. There's the people below him. There's the assistant deputy directors of different areas and there's just a lot more. And I'm sure it's because the library is doing more than they've done before.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1601.0,1672.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/74","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e And have the branches expanded?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1672.0,1674.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/75","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e I don't know. We had 62 branches when I started. I think we still have 63 now.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1674.0,1682.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/76","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Wow.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1682.0,1683.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/77","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e It's a lot, but it's not as many as New York Public [Library]. They always had more branches. But I don't know, it was a different—it definitely felt smaller when I started somehow and now it's a much bigger place, even though it's almost the same size. Well, we did take over that whole children's discovery center. Yeah, we did take over a nightclub on the corner, so the whole children's room now is a separate thing. It is bigger, you know, but that's bound to happen, I'm sure. I don't know what else, what else can I talk about?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1683.0,1722.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/78","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Were you still working in the library system during COVID?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1722.0,1727.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/79","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e No. I retired February 20th, something like this, late in February of 2020.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1727.0,1736.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/80","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Oh, so you just missed it.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1736.0,1738.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/81","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e I got like the last retirement party in the building.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1738.0,1741.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/82","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Wow.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1741.0,1743.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/83","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e Everybody else had to have there's somewhere else. I was very lucky like that. My husband stayed on. He didn't retire right away and he stayed on. So he was working from home and doing all of that. And, you know, I can't imagine. I mean, it was great that the library let people do that. It was the only way they could have kept things together and—but, no, I missed all of that. So, I have nothing to talk about except that I was lucky.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1743.0,1772.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/84","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e I just wonder the, like, the amount of online catalogs. If it—was there a large amount of books available online before COVID?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1772.0,1785.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/85","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e Yeah, because we had a lot of e-books and e-audiobooks were huge—","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1785.0,1791.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/86","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Okay.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1791.0,1792.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/87","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e —before COVID. And that was something where you could get a library card, I mean, because you can have a library card for Queens as long as you live, work, go to school or own property anywhere in New York State. Like, you could live in Rochester and have a Queens Library card. And that, even though it, well, I mean, I guess you have to pick it up. I don't know, you have to pick it up from a physical branch or not. Pretty sure they have an e-only card now or something. But you can get one and you can take out e-books and audiobooks, you know, electronically. You don't have to ever visit the library, but they were huge beforehand. So, yeah. And music online and streamed like, streaming video. You know, they subscribe to a couple of those streaming video services. Kanopy and there were a couple of others I can't remember the names of. And, you know, it was a sort of thing where, oh, rent movies online. A lot of them are not movies you necessarily want. It's everything that Sony owns, even things that nobody would ever see, but there's that. Yeah. [pause]","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1792.0,1873.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/88","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e The neighborhood has definitely changed in, from 1982 to when I left in 2020, the neighborhood got much, much better. Yeah?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1873.0,1884.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/89","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Yeah?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1884.0,1884.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/90","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e Yeah? Jamaica, Queens used to be really, really sketchy to walk around in even on your lunch hour. You know, I remember I was standing by the elevator and somebody I knew came up, you know, a little disheveled looking, and she has a black eye. And I said, \"What happened?\" She said, \"I got mugged at the McDonald's.\" They grabbed, you know, they slammed the door into her eye and grabbed her purse and ran. And it's like, yep, you gotta watch out for that kind of thing in the 80s around Jamaica. But now it's much much nicer. It really is. So that's different. And as bad as they always said the neighborhood was, like, yeah, you'd have some people who were maybe scary-looking coming in and all, but they, honestly, no, nobody ever, you know, came up to me with a knife or a gun or anything like that. Oh, there was a guy with a sword, but he wasn't, he didn't have it as a weapon. It was an accessary?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1884.0,1944.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/91","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e It was an accessary?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1944.0,1944.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/92","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e It was an accessary? He wanted books on antiques. He asked me for books on antiques. And it was winter so I didn't see the sword. It was under his coat. And I was asking him, \"What kind of antiques?\" And he said, \"Well, I've got this sword.\" He pulled it out. [laughter] Okay then. [pretends to talk to a customer] \"Actually, weapons are actually over in science and technology, believe it or not. It's a Dewey cataloging thing. Please don't hurt me.\" [laughter] So that was the closest I ever came to seeing a weapon. I'm just as glad.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1944.0,1980.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/93","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e I had a man show me his chest. I didn't ask to see, [laughter] but he said he wanted pictures of the crucifixion and what was, specifically, what was on the ground around the base of the cross. And I said, \"I don't know if we're going to find anything about that. We can try. Are you painting something? Maybe if I knew why you needed it,\" and he said, \"Well, I'm getting a tattoo.\" And he took off his t-shirt and he was—","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=1980.0,2013.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/94","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Oh, he needed reference pictures.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2013.0,2014.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/95","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e Yeah. He needed reference pictures. We had a picture collection, endless rows of filing cabinets filled with pictures from books and magazines and pasted on pieces of cardboard. Really top-of-the-line technology at the time. [laughter] So, we looked at a few of them, depictions of crucifixion, and, you know, he was happy, but they didn't seem to pay much attention to the ground around. I said, \"The ground around is actually filled with figures very often, so maybe can get some of the figures.\" I asked him to please come back and show me the finished tattoo because it was only the outline at the time, it wasn't colored in or anything, but he never came back, that I know of.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2014.0,2056.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/96","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Oh. That's a shame. Would have been a nice tattoo.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2056.0,2058.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/97","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e Yeah. Would have been a good ending to the story. So there's that. [laughter] [pause]","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2058.0,2089.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/98","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Did you feel like the library staff members served the community on a higher level at any point beyond the library? Did, was there any, like, outreach programs or did they do anything kind of above and beyond, either individually or collectively?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2089.0,2117.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/99","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e Collectively, I don't know. I wasn't, like, programming and services was always a separate thing and if you weren't a teen or young adult librarian, you didn't do really any programs. As a general, you know, as a public service reference librarian I didn't do any programs. Some people taught computer classes and things like that, but community outreach, no. I can only think, I mean, I can only think of, there was one librarian who took a real interest in a young man, you know, a homeless boy. His mother was mentally, had mental issues and was unavailable, and she really took him under her wing and really went above and beyond. I think she made a significant difference in his life and it was only because he came into the library. You know, he was a writer, he would show us his stories that he, his short stories that he was writing, and they were all anime based short stories and they were, you know, and he was great.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2117.0,2178.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/100","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e And she and her wife took him in and just like made him another child in their family, and I know it made a big difference in his life. So I think you're always going to get people who are incredibly altruistic in that way who want to become librarians. Yeah, I mean my husband, he was a young adult librarian. He has kids who still keep in touch with him. And they still ask about him, they know him, they keep in touch with him on Facebook and he's, it's just, he definitely made a difference in their lives. Some of them, at least one of them became a librarian. Because of him?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2178.0,2225.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/101","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Because of him?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2225.0,2225.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/102","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e Because of him? Yes. You should definitely talk to him.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2225.0,2232.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/103","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Did he work for Queens?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2232.0,2234.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/104","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e He did, he did. He was a teacher. He couldn't get, he couldn't find a full-time job, like, he worked at John Bowne High School in Queens and he couldn't find a full-time job in Nassau. And I said, \"Why don't you come back to the library? Because as long as you get a master's degree in something, your teaching license will be permanent. Just come. You'd make a good librarian.\" Except the organizational skills part, but that didn't matter because he became a young adult librarian and he was fabulous because that was like the age range, like ninth graders and things like that. He's like, \"Before they get nasty. Yeah, they're a handful, but they're not nasty.\" [laughter]","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2234.0,2276.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/105","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e And they—oh my God, yeah, so he did that, but before that, he was substitute teaching at the local high school here. And just last night we went to a restaurant and the waiter is like, \"Mr. Kugler.\" He's like, \"Valley Stream South, right?\"","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2276.0,2295.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/106","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e He's the mayor.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2295.0,2296.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/107","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e Yeah. He's exactly the mayor. And now this kid, we were like, \"Oh, yeah, you must have graduated like 20 years ago now. He hasn't taught there in 20 years.\" I'm thinking, oh, the poor guy's a waiter. No, he's a teacher in Brooklyn. He just does this on the side. [laughter] And so we were like, \"Excellent.\" But yeah, I think librarians in general have to be giving people. They have to, you know, unless you're some sort of specialized librarian.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2296.0,2327.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/108","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Right, like a research librarian or archivist.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2327.0,2331.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/109","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e Yeah, archivists, I think archivists want to save people's memories. So I think they care too about the bigger picture. But I'm thinking of like, I don't know, if you work for Wells Fargo in their library or something, you know, a special librarian like that.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2331.0,2350.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/110","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Is there a library?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2350.0,2351.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/111","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e They used to. Financial institutions would have libraries and stuff. Probably not anymore. They probably have a couple of IT [information technology] people who [unclear] work the online resources and stuff. But, you know, law librarians. I don't know how giving law librarians are. [laughter]","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2351.0,2371.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/112","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e But you're right. It makes sense that librarians—it really is all about giving.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2371.0,2378.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/113","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e Yeah. Because it's a dirty job, you know? Anybody can come into the library and stay as long as they want. And it's the only place left where you can sit down and you don't have to buy a darn thing and you can stay here all day.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2378.0,2393.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/114","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Right. Like you said, you can't buy a thing.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2393.0,2394.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/115","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e You can't buy a thing. Oh, we might charge you for printouts now, I don't know. There's always that. Just make it no buying nothing. Simpler. [laughter] But yeah, so being in the public library, you got to want to do it.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2394.0,2413.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/116","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e You got to be a really personable person. You need to be able to connect with any kind of people.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2413.0,2421.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/117","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e Yeah. I mean, I kind of, I feel like I had a role so I felt very safe in the role. I didn't mind talking to anybody who wants to talk to me in my role. Whereas in a social situation, I don't want to go to a party where I don't know anybody. I don't want to go out and meet new people. I'm not good at that. I don't—I have a role here, so it's fine talking to you, plus you're very personable. [laughter] But it would depend, you know, I otherwise, I would rather just stay home most of the time. [laughter] Being in the library got me, you know, it's like, yeah, I met all kinds of people and it was great. But yeah, so I always liked talking to people. In fact, even when they were angry, one of my favorite things to do was to de-escalate a situation. Like, it's a really useful skill, and it was easy to do in the library because we're not asking much of you at all. [laughter]","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2421.0,2480.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/118","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e If you can't help us out here, you know, if you can't just behave—[laughter] we're not asking much of you at all. Most of the time people were very nice because I can give you what you want. There's always people you can't satisfy, but they're usually troubled in a way that nobody could help, you know?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2480.0,2497.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/119","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Right. You could only do so much.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2497.0,2499.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/120","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e Right. Like there was a man they had to ban because he wouldn't stop calling and coming into the library. And he was disabled, but he called so often and was so nasty and asked so many questions that were literally unanswerable. You think, what's unanswerable? Every question is answerable. No, we cannot tell you the first time money was exchanged for an object. The first time in history, no we can't, and he wouldn't take no for an answer. So it's those kind of things. It was impossible. [unclear] actually ban this person. You have to be really, really difficult to, you know, to get banned from the library. It's hard.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2499.0,2547.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/121","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Was it the Polaroid picture on the wall of, like, do not let this person in. [laughter]","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2547.0,2551.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/122","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e I think that's what they had behind the security desk, but it's an imperfect system. [laughter] So easy for people to slip through the cracks and they would show up. It's funny how serious a problem it becomes and how difficult that is for the administration to handle because they do not want to say you are banned.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2551.0,2569.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/123","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Right.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2569.0,2570.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/124","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e Especially to a disabled man. It's just not good PR [public relations] because, hey, you know—but I guess some people found it difficult to hang up. On a phone, I had no problem. You know, somebody is abusing you on the phone, just hang up. You have all the power there. But I guess maybe because people became librarians because they were introverted or sensitive, people would really upset them. You can control your own reaction. Just think of yourself and think of this person. What are they going to do to you, you know? But people would get really upset. And that made it seem extra difficult to serve the public. And it wasn't, it really wasn't. It just wasn't difficult to serve the public. Now all my former colleagues going to see this and say, \"Oh yeah, it was so easy? Well, you didn't have so and so.\" [laughter]","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2570.0,2624.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/125","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e I just thought that was not hard. And it was the only place people could come and if they want to yell at you, okay, they yelled at a public servant. Maybe that made them feel better, you know? And there's public servants they're not allowed to yell at like the judge in family court or something, and maybe that's the last public servant they saw so they're not happy with public servants and they see us as all being on the same side. I don't know. Just try to, you know, see things from other people's point of view. And the people I saw coming in, they needed stuff more than I did, you know?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2624.0,2658.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/126","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eRebecca Scelzi:\u003c/strong\u003e Right. They're there for a reason. They needed the information.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2658.0,2662.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740/transcript/73908/annotation/127","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"\u003cstrong\u003eSharon Kugler:\u003c/strong\u003e Yeah.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/140476/file/259740#t=2662.0,2676.36"}]}]}]}