{"@context":"http://iiif.io/api/presentation/3/context.json","id":"https://queenslibrary.aviaryplatform.com/iiif/1z41r6pv8r/manifest","type":"Manifest","label":{"en":["Jillian Hayes Oral History"]},"logo":"https://d9jk7wjtjpu5g.cloudfront.net/organizations/logo_images/000/000/010/original/Aviary_QPLlogo_192x192.png?1578574261","metadata":[{"label":{"en":["Description"]},"value":{"en":["\u003cp\u003e\u003cstrong\u003eClip 1\u003c/strong\u003e: Jillian Hayes expresses hope that Queens Public Library branches continue to offer resources and services that cater to the unique populations of their surrounding neighborhoods.\u003c/p\u003e","\u003cp\u003e \u003c/p\u003e\r\n\u003cp\u003e\u003cstrong\u003eSummary of Full Interview\u003c/strong\u003e\u003c/p\u003e\r\n\u003cp\u003eJillian Hayes serves as manager of Queens Public Library's Elmhurst branch. Hayes speaks with interviewer Lisa Tufariello about growing up in upstate New York, attending State University of New York at Buffalo, and initially planning to become a law librarian or a corporate librarian. Hayes recounts interviewing for and accepting a position at Queens Public Library in 2015 and subsequently getting acclimated to commuting in New York City. Hayes describes a typical workday at the Elmhurst branch, procedures for purchasing new library books, and political conflicts that the Elmhurst branch has encountered regarding drag story time and book banning. Hayes also describes the wide range of roles available in the librarian profession, some emphasizing public-facing customer service skills and others emphasizing technical service skills, which makes the profession inclusive of people with different backgrounds and personalities.\u003c/p\u003e"]}},{"label":{"en":["Rights Statement"]},"value":{"en":["\u003cp\u003eCC BY-NC-SA Contact digitalarchives@queenslibrary.org for research and reproduction requests.\u003c/p\u003e"]}},{"label":{"en":["Date"]},"value":{"en":["2024-10-16 (created)"]}},{"label":{"en":["Type"]},"value":{"en":["Audio"]}},{"label":{"en":["Agent"]},"value":{"en":["Jillian Hayes (Interviewee)","Lisa Tufariello (Interviewer)"]}},{"label":{"en":["Source"]},"value":{"en":["Recorded as part of Professor Kristin Szylvian's Fall 2024 history and library and information science class on oral history at St. John's University."]}},{"label":{"en":["Coverage"]},"value":{"en":["2000s-2024 (temporal)","Niagara Falls, Buffalo, and Rochester, NY; Elmhurst, Queens, NY (spatial)"]}},{"label":{"en":["Language"]},"value":{"en":["English"]}}],"summary":{"en":["\u003cp\u003e\u003cstrong\u003eClip 1\u003c/strong\u003e: Jillian Hayes expresses hope that Queens Public Library branches continue to offer resources and services that cater to the unique populations of their surrounding neighborhoods.\u003c/p\u003e","\u003cp\u003e\u0026nbsp;\u003c/p\u003e\r\n\u003cp\u003e\u003cstrong\u003eSummary of Full Interview\u003c/strong\u003e\u003c/p\u003e\r\n\u003cp\u003eJillian Hayes serves as manager of Queens Public Library's Elmhurst branch. Hayes speaks with interviewer Lisa Tufariello about growing up in upstate New York, attending State University of New York at Buffalo, and initially planning to become a law librarian or a corporate librarian. Hayes recounts interviewing for and accepting a position at Queens Public Library in 2015 and subsequently getting acclimated to commuting in New York City. Hayes describes a typical workday at the Elmhurst branch, procedures for purchasing new library books, and political conflicts that the Elmhurst branch has encountered regarding drag story time and book banning. Hayes also describes the wide range of roles available in the librarian profession, some emphasizing public-facing customer service skills and others emphasizing technical service skills, which makes the profession inclusive of people with different backgrounds and personalities.\u003c/p\u003e"]},"requiredStatement":{"label":{"en":["Attribution"]},"value":{"en":["\u003cp\u003eCC BY-NC-SA Contact digitalarchives@queenslibrary.org for research and reproduction requests.\u003c/p\u003e"]}},"provider":[{"id":"https://queenslibrary.aviaryplatform.com/aboutus","type":"Agent","label":{"en":["Queens Public Library"]},"homepage":[{"id":"https://queenslibrary.aviaryplatform.com/","type":"Text","label":{"en":["Queens Public Library"]},"format":"text/html"}],"logo":[{"id":"https://d9jk7wjtjpu5g.cloudfront.net/organizations/logo_images/000/000/010/original/Aviary_QPLlogo_192x192.png?1578574261","type":"Image"}]}],"thumbnail":[{"id":"https://d9jk7wjtjpu5g.cloudfront.net/collection_resource_files/thumbnails/000/303/567/small/hayes_jillian_20241016_portrait_resized.jpg?1771609531","type":"Image","format":"image/jpeg"}],"items":[{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303567","type":"Canvas","label":{"en":["Media File 1 of 2 - hayes_jillian_20241016_clip1.mp3"]},"duration":63.024,"width":640,"height":360,"thumbnail":[{"id":"https://d9jk7wjtjpu5g.cloudfront.net/collection_resource_files/thumbnails/000/303/567/small/hayes_jillian_20241016_portrait_resized.jpg?1771609531","type":"Image","format":"image/jpeg"}],"items":[{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303567/content/1","type":"AnnotationPage","items":[{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303567/content/1/annotation/1","type":"Annotation","motivation":"painting","body":{"id":"https://aviary-p-queenslibrary.s3.wasabisys.com/collection_resource_files/resource_files/000/303/567/original/hayes_jillian_20241016_clip1.mp3?1771609473","type":"Audio","format":"audio/mpeg","duration":63.024,"width":640,"height":360},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303567","metadata":[]}]}],"annotations":[]},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568","type":"Canvas","label":{"en":["Media File 2 of 2 - hayes_jillian_20241016_full.mp3"]},"duration":1430.568,"width":640,"height":360,"thumbnail":[{"id":"https://d9jk7wjtjpu5g.cloudfront.net/collection_resource_files/thumbnails/000/303/568/small/hayes_jillian_20241016_portrait_resized.jpg?1771609587","type":"Image","format":"image/jpeg"}],"items":[{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/content/1","type":"AnnotationPage","items":[{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/content/2/annotation/1","type":"Annotation","motivation":"painting","body":{"id":"https://aviary-p-queenslibrary.s3.wasabisys.com/collection_resource_files/resource_files/000/303/568/original/hayes_jillian_20241016_full.mp3?1771609473","type":"Audio","format":"audio/mpeg","duration":1430.568,"width":640,"height":360},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568","metadata":[]}]}],"annotations":[{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204","type":"AnnotationPage","label":{"en":["Full Transcript [Transcript]"]},"items":[{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/1","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=0.0,3.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/2","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: My name is Lisa Tufariello and I am interviewing Jillian Hayes on October 16th, 2024. By making this recording, we both consent to the use of our names, voices, images, and likeness by the Queens Public Library, understanding that this recording will be the property of the library and will be used in connection with the promotion and marketing of the library, its programs and services. It will not be sold by the library in any way. We understand that we will not receive compensation and agree to hold the library harmless from any claim arising from the use of this interview and recording. And now I'm just going to ask Jillian to introduce herself by name. And after that we will proceed with our interview.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=3.0,53.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/3","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: Hi everyone. My name is Jillian Hayes.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=53.0,57.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/4","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Thank you so much, Jillian. So I just wanted to start by again—you know, I know I did before the recording—by thanking you for giving your time to this project and allowing us and the viewers to get to know you and your lifestyle and career choice a little bit better. So just to start, for the first question, I would like to ask, how old were you when you began to visit libraries?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=57.0,86.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/5","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: I was definitely very young. I remember going a few times with my grandparents when I was younger. But where I went to school—I grew up in Niagara Falls, New York—and our little Catholic school I went to, Sacred Heart, had a trip every year in kindergarten to go get your library card. So you got to fill it out, and the teacher would walk us all the way over to the library, and we all got our library cards. So I was definitely tearing through the books there starting in kindergarten, I would say.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=86.0,118.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/6","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Thank you very much. And would you say you grew up wanting to be a librarian? For example, did you play librarian as a child?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=118.0,126.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/7","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: I didn't. For some reason it never really occurred to me. I don't know how because I think had I realized it, I would have been a page. That seems like a great job. Instead I worked, you know, in restaurants and food courts in the mall. But I remember going to the library and I liked it, but it didn't seem like—libraries back then were very different. So as nice as the staff was, they didn't really have the time for us as teenagers, especially once we grew out of the kids room. So it just kind of seemed like a quiet job. And I'm not a quiet person, so it really wasn't something that occurred to me when I was little.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=126.0,171.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/8","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: Not until I started getting older—I remember liking my librarians, but I really started to think about it after I graduated high school. One of my first jobs after high school was working as a computer technician for an elementary school, and that's when I started spending a lot of time with the librarian. Because, you know, there was a lot of downtime. So it was around when Harry Potter was out. So I spent a lot of time re-reading books I loved when I was a kid, like Princess Furball, and starting to read through the Harry Potter series. So that's when it kind of occurred to me that this is something that might be a fun job.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=171.0,211.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/9","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Right. Oh, that's great. And where did you go to college, Jillian, and what were your majors?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=211.0,218.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/10","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: So I went to the University of Buffalo, and my original major was kind of like the pre-law track. I was working as a paralegal and an office manager. I got a associate's in paralegal from the community college there and then I was working in law firms for a long time. And I figured maybe I would just be a law librarian because it kind of merged the two things together, but then I ultimately opted against that because I didn't want to work in, like, an actual law library, like a public one or a state one. You'd have to also get a JD [Juris Doctor] and it just seemed like a real drag to have to take the bar.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=218.0,267.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/11","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Okay. I went to Buffalo State College, not far from University of Buffalo.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=267.0,271.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/12","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: Oh, yeah. Nice. I lived [off Forest Avenue] for years.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=271.0,275.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/13","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Oh, nice. Yes. I lived on Garner when I moved off campus, but I was on Elmwood right on campus when I started.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=275.0,282.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/14","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: Oh, nice. That's a good place to be with all the little shops.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=282.0,285.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/15","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Nice. Nice little town.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=285.0,287.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/16","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: Yeah, yeah.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=287.0,289.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/17","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Okay. And so then would you say it was around college when you started thinking about working in a library or becoming a librarian?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=289.0,297.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/18","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: Yeah. So, like I said, I was trying to figure out what I wanted to do next. Going back to school. Kind of felt just stuck in my career. When I was finishing up with my undergrad, I went to talk to the library department on campus and just kind of see, like, what do you guys offer? What kind of tracks there are. And they were really nice. They were willing to take my D in statistics [laughter] and welcomed me into the program.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=297.0,335.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/19","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Yes. Always helpful.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=335.0,339.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/20","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: I decided to apply to it and I got in. And then, still, I never thought public was where I was going to go. I was planning on doing corporate until I did an internship in a public library.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=339.0,351.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/21","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Oh, okay.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=351.0,353.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/22","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: Yeah. So I did one in Brighton, in Rochester. I worked at the music library on campus, I worked at the law firm, I went to college, and I also did an internship out in Rochester.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=353.0,363.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/23","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Okay, great. And so now I'm going to switch gears a little bit and so we can talk about your Queens Public Library career. So if you could tell us a little bit about what are the responsibilities of your present job at the Queens Public Library.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=363.0,380.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/24","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: So currently I am the manager of the Elmhurst Library. We’re one of the busiest libraries in the system. It's four floors, two gardens, a lot of grounds. So basically overseeing everything day-to-day. Staffing, public service, reports, programs and just kind of overall management of the building. So, you know, filing requests if we need service or covering other branches if we need it. Just kind of a catch all for day-to-day library operations.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=380.0,421.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/25","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Okay. And how did you find out about the job at Queens Public Library?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=421.0,427.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/26","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: When I was in grad school, I was also in the student chapter of ALA [American Library Association] and I was interning with the chapter relations committee. So I went to the ALA annual in San Francisco. It was 2015 and I went and I was kind of like looking around, thinking about where I may apply to. I still was kind of hoping to get a job at the Buffalo library. That was kind of the goal, but I figured while I was there, I would look around. And I ended up interviewing with Queens. So, I really liked them, and then we did another phone interview, and I came out here to do an in-person interview. And then I came out here in November of that year. So I graduated in May, or I graduated in June, and then in November I was here.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=427.0,489.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/27","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Awesome. That must have been a big transition from Buffalo, New York to New York City.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=489.0,495.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/28","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: It was. And I had just bought a car because I was like, \"No matter where I live, it's not going to be New York\" [laughter]. So that was a mistake. I lived in Jackson Heights.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=495.0,506.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/29","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Funny how life works, right?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=506.0,508.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/30","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: I spent a good 45 minutes looking for parking every night. But I worked up in Poppenhusen. So I worked up in College Point, and that was a little bit of a transit desert kind of out there. So at least I was able to get to work on time, and that was the big thing, especially when I knew nothing about the city. I know how to drive a car. Where the train is going to take me and which bus I'm going to use, I have no idea.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=508.0,530.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/31","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Yeah, I understand. It's a big transition. I did the opposite. I came from New York City to Buffalo, so I definitely can relate.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=530.0,538.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/32","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: Yeah, yeah. So you're like, \"Oh, let me just take the train.\"","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=538.0,541.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/33","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Right. And then it goes [crosstalk]—","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=541.0,541.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/34","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: —[crosstalk] goes up and down one street.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=541.0,543.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/35","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Right. And it doesn't come for an hour [laughs].","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=543.0,546.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/36","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: No. And every bus only goes up and down one street, so you have to bus hop too. Yeah. When I still go back to see my family and my friends, I'm still like, people are aghast when I'm like, \"It's only like five blocks. I'm just gonna walk\" [laughter].","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=546.0,561.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/37","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Okay. What would you say is a typical workday for you, Jillian?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=561.0,569.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/38","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: So a lot of times, going in, making sure we're ready to open. Did we receive the newspapers? Are all the machines working? Are all the staff here? Opening the door, opening the gardens. Just a lot of customer service throughout the day. Assisting staff with any problems that there are. Coordinating with other departments again for, with my assistant manager, for programs. Spending out our money, our budgets, in time. Just a lot of day-to-day little things, and then a lot of public service. I mean, I love public service. I like interacting with the public and I like looking for books on the request list. So I try to sneak away. I saw someone refer to them as side quests. So those are the things that take me away from, like, the non-librarian stuff I don't like to do [laughs].","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=569.0,627.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/39","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Right, the logistics.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=627.0,627.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/40","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: If I can put it aside and just be like, \"Oh, well, I'm helping customers because public service comes first\", that's where you'll find me is on the floor [laughs].","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=627.0,636.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/41","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: That's awesome. So that's actually a great transition into my next topic because the next topic would be reflections on the profession. So my first question in that topic kind of relates to what you just said. Do librarians need people skills, technical skills or both in your opinion?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=636.0,661.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/42","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: Both. But, people skills is not something that can necessarily be learned.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=661.0,667.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/43","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Right. Correct.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=667.0,669.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/44","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: So technical skills—technology is constantly changing. It might be, like, I don't necessarily have a head for math, so I will always struggle a little bit more when it comes to that stuff. Some people have the same thing with technology, but, you know, peopling is something that—it is difficult. It's the most difficult part of the job. I have had great interactions with customers and I have had nightmare interactions with customers. And it's all about, like, not letting them get to you, which is very difficult to do.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=669.0,707.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/45","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Of course. Right.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=707.0,708.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/46","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: So you have to kind of be able to disengage, get people to kind of be on your side, come down a little bit. You're not going to get everybody, but a lot of times there is a way to get through it without having somebody leaving irate. And that's something, I mean, I guess it is something that you can learn over time.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=708.0,733.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/47","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Yeah, you can you can do training. But I understand what you're saying, where to some it just comes naturally.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=733.0,737.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/48","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: Yeah. And years of, for me, bartending and waitressing—","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=737.0,742.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/49","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Helped with that.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=742.0,743.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/50","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: —helps a lot because it's nothing I haven't really dealt with before. But it is harder for some people. But also there are different librarian jobs where if you don't like working with the public, you can work in technical services, you can work in book buying, you know, things like that where you're not interacting with the public more. There are—you could do corporate, where you just have your regular group of people that maybe you still don't like, but it's a lot less questionable day-to-day with who you're going to interact with. So there is always an option if you don't like people.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=743.0,781.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/51","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Right. Thank you. And then would you say in your opinion, are libraries affected by politics?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=781.0,790.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/52","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: We are. For the longest time I would have liked to say that we weren't, but over the past few years, there's definitely been a change. We are one of the branches that hosts Drag Story Hour. We’ve been doing it forever. Of all the drag story hours I've ever done, there’s not been a boo from people up until two years ago.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=790.0,818.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/53","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Oh, wow.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=818.0,820.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/54","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: We have a heavy police presence. Barricades. Someone came with a bat once. Just vile, like, name calling. You know, talking up the stage. But they've, again, started petering on their way out. So the last few that we had, knock on wood—","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=820.0,841.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/55","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Right [laughs].","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=841.0,842.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/56","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: —were a lot quieter than they had been over that period of time. So, I mean, the program goes off without a hitch. The customers who do come love it and that's really what the library is. It's, you know, you're not going to like everything, but there is going to be something for you. I would say that for the longest time, we kind of were only political to people who, you know, thought that anything that they didn't think was political. So now I think that being a growing mindset of, \"if you don't believe what I believe, then you're immoral\", that has made it more and more political. Banned books challenges are going higher. Like I said, drag story hours. Threats to staff. It's just gotten really kind of wild and disheartening. But I hope we'll come back. Eventually, people who don't like us will leave us alone again. The people who use us and rely on us will still be here.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=842.0,905.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/57","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: That's how it is. Yes. I agree. In terms of the collection and the library, what gets placed on the library shelves and who makes collection development decisions?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=905.0,921.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/58","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: So, at Queens Public Library, it's kind of a few different answers for that. We have our overall Collection Development Department who buys what we call central purchasing. So all of our best sellers, the James Pattersons, the Diary of a Wimpy Kids, all of that stuff is going to come from, centrally purchased, because they're going to make sure that most branches have them.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=921.0,949.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/59","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Right. Right.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=949.0,949.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/60","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: They also have an International Language Committee who buys all of our international materials in languages that, obviously, if librarians can't read them, then someone else has to make those purchasing decisions. So at my branch, all of my staff are assigned different sections and they all pick out books for their section. Then they get sent to me for review and then I send them to Collection Development to make the purchase. So it's kind of like a three step process now. But we buy all different kinds of books.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=949.0,986.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/61","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Okay.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=986.0,987.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/62","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: And it's coming like—it's funny because for a long time everything had to be from, like, a major publisher and things like that. But with the rise of BookTok, you're seeing a lot more of—especially, like, romance fantasies and all these different kinds of weird things that, you know, may not have ever been largely purchased by the library but are totally blowing up. And so it's—you're now able to find more, like, non-mainstream things, which is nice because then you can find more books by authors of color and queer authors because before if they weren't accepted by a major publisher then, you know, we didn't buy them.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=987.0,1037.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/63","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: We’re more strict on non-fiction, of course, but I like the fact that it's opened up, you know, different fun genres and things. Like, Colleen Hoover is huge, and she was independently published for a long time.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1037.0,1059.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/64","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Awesome. Thank you so much. And then have you ever observed or encountered an effort to review or remove works from the collection, or alter or cancel programs based on content while you have been there?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1059.0,1073.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/65","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: I guess I would just still say the drag story hour. A lot of times when we have banned books displays, I find that people are more confused about it. I had somebody very angry that we had Anne Frank's diary on the display. They're like, \"Why are you banning it?\" I said, \"I'm not banning it. We're saying that other places are banning it.\" So sometimes banned books display causes a little bit of confusion.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1073.0,1102.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/66","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Right, right, right. I could see that.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1102.0,1104.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/67","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: But I've never had anybody, not to my knowledge, I guess, hide stuff or kind of come to me and complain about why I have it.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1104.0,1114.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/68","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Okay.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1114.0,1114.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/69","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: Yeah, we have a process for that. So I can just give you a form and you can fill it out and it goes to somebody else [laughter]. Unfortunately, that's above my pay grade, so I don't care [laughter]. Yeah.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1114.0,1123.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/70","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: I understand that as well [laughter].","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1123.0,1127.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/71","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: That's not my decision to make. Yeah, so, you know, that's the nice part, that it goes to our Chief Librarian—","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1127.0,1134.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/72","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: So there is a process in place for that if somebody wants a book banned?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1134.0,1137.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/73","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: Absolutely. I've got them by the desk just in case anybody wants.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1137.0,1140.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/74","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: [laughs] Interesting. Thank you Jillian. Okay, so now I'm just going to move into closing thoughts as we are nearing the end of the interview. But I did want to start by asking, what are your hopes for the future of the Queens Public Library?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1140.0,1159.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/75","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: I mean, I hope that we can continue to, you know, remain independent and strong. And one of my favorite things about it is that every branch is different and it caters to the community. So we're constantly paying attention to trends in, like, the census changes reports and things like that to make sure that we're providing service that people need to as many people as we can possibly do. So I think that we do a fairly good job with that and I would like to hope that it remains a focus on that, in addition to collections because collections are important. I know programs are fun and jazzy [laughter], but it's also important to have materials and things that people are looking for because people come to us looking for a lot. Especially new immigrants, which we have a lot of.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1159.0,1217.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/76","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Oh, interesting. Okay, then for my last question, I would like to ask you, what would you advise young people who want to study library science and seek a career in public libraries?","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1217.0,1239.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/77","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: I would say go for it. The best thing about the degree is you can come from kind of any background. Every experience is helpful. So whether you have a master's degree in English or, like I said, waitressing for years and bringing your public service skills, or just, like, presenting programs, or just interested in—you're the nosiest person around [laughter] and you like finding out information and doing a deep dive, you know, there's so many different options. And for a lot of us, it's not our first career. So I would say I don't think it's ever too late to go back. Are you going to be the richest person? No. But it's overall an enjoyable job. It can be exhausting, but if you find it getting that way, look for a different avenue. You know, it's wide enough where you can do different things.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1239.0,1299.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/78","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Right. There's so many different aspects of it that there's kind of something for everyone almost.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1299.0,1305.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/79","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: There really is. Like I said, for your introverts, you can go into technical service or you can go into research. People email you questions, and then you go and do a deep dive on something. You know, it just kind of depends on what you're looking for. But I think that if you're thinking about it, you should. You know, if you're thinking about doing public librarianship, try volunteering. See what it's like. It's a little bit harder on college campuses if you want to do academic because they kind of don't let just anybody roll around there. But I mean, I worked at the music library on campus. I couldn't read music, but I really enjoyed doing cataloging. So they would tell me what to catalog and I would build the records. And I got to do archival papers, an entire collection for somebody, which was, like I said, very interesting and very nosy. I've got a lot of questions about this man's life, and I'll never know him.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1305.0,1362.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/80","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Right, right [laughs].","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1362.0,1364.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/81","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: So it was just—I kind of fell into a lot of stuff just because I said, \"Sure, why not?\" And then it always turned out to be a good experience.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1364.0,1375.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/82","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: That is great to hear and very helpful. Thank you so much Jillian. That concluded my questions, but I also just wanted to just give you an opportunity, if there was anything else you would like to share before we conclude.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1375.0,1391.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/83","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: I'm going to say let's go Mets [laughter].","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1391.0,1396.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/84","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Yeah.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1396.0,1397.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/85","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: I am very much looking forward to the game [laughs].","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1397.0,1400.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/86","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: Yes, we might get a Subway Series. It's looking that way.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1400.0,1402.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/87","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: Oh, I'm hoping. I'm hoping.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1402.0,1405.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/88","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: That would be very exciting. Alright, well, again, thank you so much, Jillian. Thank you for your time and best of luck to you in the future. And if we have any follow up questions, I'll be sure to reach out.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1405.0,1420.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/89","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: Yeah, definitely. Let me know. I'll try—I'll find a picture for you and send it over.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1420.0,1424.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/90","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Lisa Tufariello: That would be great. Thank you so much, Jillian. Thanks again. Have a great night.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1424.0,1427.0"},{"id":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568/transcript/91204/annotation/91","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jillian Hayes: Have a great night. Bye.","format":"text/plain"},"target":"https://queenslibrary.aviaryplatform.com/collections/1432/collection_resources/166836/file/303568#t=1427.0,1430.568"}]}]}]}